When your pet arrives our team of technicians will take your pet’s vitals and make sure they are stable.

• If your pet is not stable, immediate measures will be taken to stabilize your pet.
• If your pet is stable and comfortable, they will await the first available doctor who has worked them into their schedule.
• If your pet is seen later in the day, it is because our team of doctors and technicians have evaluated them, and determined they are in more stable condition than other emergency patients.

Once we have determined an appropriate medical plan, we will contact you via the phone number given on your emergency form. We will advise you if your pet needs overnight hospitalization, or if they can be discharged the same day.

Please be prepared for pick up by 4:30 pm.